FAQs

What do I need to rent a car from DreamRides?

  • Passport with visa page
  • Valid driver’s license
  • International Driving Permit (IDP)
  • Credit Card

At what age can I rent a car from DreamRides?

You must be at least 21 years old to rent a car with us. If you're under 25, a higher insurance excess applies.

Can others drive the car I rent from DreamRides?

Additional drivers are permitted if they are included in the contract, meet our age requirement of 21, and provide necessary documents.

How does DreamRides charge for Salik (road toll)?

Each Salik (road toll) crossing incurs an additional charge of 5 AED.

What should I do if the rental car breaks down?

In case of a breakdown, stay with the vehicle and contact DreamRides. We'll promptly address minor issues or provide a replacement for major concerns. Before driving, familiarise yourself with the vehicle’s features to ensure a smooth journey.

Are there late-return fees at DreamRides?

We operate on a 24-hour rental cycle with a 1-hour grace period for returns. Charges for a full day apply if you're more than 1 hour late.

Does DreamRides offer pickup and drop-off services?

DreamRides offers 24/7 pickup and drop-off services.

Is there an extra charge for airport services at DreamRides?

We don’t charge extra for airport pickups and drop-offs.

What are the payment options at DreamRides?

  • Cash
  • Visa
  • Mastercard
  • American Express
  • Crypto

Is a deposit required for renting a vehicle at DreamRides?

A deposit is required, with details varying by rental agreement.

Can I reserve a vehicle for rental at DreamRides?

Reserve your rental vehicle by contacting our sales team.

What types of vehicles does DreamRides offer?

Explore our selection of luxury supercars and SUVs. View our fleet, call, or WhatsApp us for assistance 24/7.

Can I extend my booking or change my vehicle at DreamRides?

You can extend your booking subject to availability. If your current vehicle is booked, we offer alternative options. Notify us at least 6 hours in advance for changes.

Why is a deposit required when renting a vehicle?

In the UAE, traffic fines often come days later. Deposits cover potential fines and other fees. The deposit is held on your credit card and refunded (fully or partially) 28 days after the rental ends, depending on any incurred charges.

What are the parking rules in the UAE?

Parking at most shopping malls is free for a set period, followed by hourly charges. Dubai offers roadside, underground, and open-space parking. Pay for RTA parking via machines or SMS to 7275 with your car plate and parking zone number to avoid fines. Learn more about parking rules and services at RTA Parking Services.